Benefits:

Paid time off
Training & development

Pool Scouts General Manager

Pool Scouts of Greater Richmond is looking for a skilled professional General Manager to drive growth. Our customer-focused local business is looking for a reliable, well-organized, and sales-oriented person to direct day-to-day operations.

The General Manager is responsible for developing and maintaining customer relationships, leading sales efforts, and managing all aspects of field operations, including technicians, field supplies, and inventory. The position requires people management skills as well as P & L responsibility. If you’re an energetic self-starter with an eye for detail and affection for all things customer service-oriented, this could be the ideal job for you.

The position reports to the owners and is located at our office in Midlothian, VA. The compensation includes a salary and variable compensation based on the results of the business.

Pool Scouts is a premier pool service franchise focused on delivering high-quality pool cleaning, maintenance, and minor repair services at residential properties, guaranteeing “Perfect Pools, Scout’s Honor.” Learn more at PoolScouts.com/richmond

Responsibilities:

Sell initial and recurring service to residential pool owners via inbound calls
Proactively engage existing customer base through all channels of communication
Provide excellent customer service to existing and new customers
Manage customer work orders, invoicing, and billing
Manage technicians, office staff, service schedules, and vehicle routing
Manage inventory of materials, chemicals, and parts
Oversee financial aspects of local business including managing a budget and to the income statement results
Represent the business in local/community-based marketing capacities

Requirements:

A sales-focused individual with at least 5 years of sales and/or management experience
Excellent customer service and communication skills
Computer savvy with strong software user skills
Positive can-do attitude and strong leadership skills
Highly organized with strong attention to detail
5 years in a Management role with the ability to manage team of technicians and additional office staff
Strong financial acumen with experience managing to a budget
Route-based service business experience and strong people management skills

Additional details:

Full-time position with typical hours, Monday-Friday
Some weekend work and additional hours are required during busy times of year (spring and fall)
Swimming Pool knowledge a plus

Previous pool experience and/or mechanically inclined helpful but not required. We provide on-the-job training. We actively seek transitioning military personnel & veterans.

Compensation: $55,000.00 per year

Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service.

Our pool technicians, or ‘Scouts’ as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you’ll be spending so much time outside!

Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

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