Office Assistant and Administrative Coordinator
Cape Fear, NC
Office Assistant and Administrative Coordinator
Full Time • Cape Fear, NC
Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented office assistant/administrative coordinator to help assist in direct day-to-day operations. The administrative coordinator is responsible for assisting the Office manager in developing and maintaining customer relationships, leading phone-based sales efforts, and managing aspects of field operations.
Responsibilities:
- Assist the office manager in any necessary aspects
- Proactively engage existing customer base via outbound calls
- Provide excellent customer service to existing and new customers
- Assist managing customer work orders, invoicing and billing via business management software
- Assist managing technicians, service schedules, and vehicle routing
- Assist in answering customer inbound calls
- Creating route based schedules
- Sell initial and recurring service to residential pool owners via inbound calls
Requirements:
- A Sales-focused individual with experience
- Excellent customer service and communication skills
- Computer savvy with strong software user skills
- Positive can-do attitude
- Highly organized with strong attention to detail
- Service situational judgement
- Fast learner
- Ability to manage multiple items at once
- Ability to work closely with the office manager and contribute to the environment
Additional details:
- Full-time position with typical hours of 8am-4pm, Monday-Friday
Some weekend work and additional hours required during busy times of year (spring and fall)
Compensation: $16.00 - $22.00 per hour
Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service.
Our pool technicians, or ‘Scouts’ as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you’ll be spending so much time outside!
Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.
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We offer competitive pay
Advancement opportunities, including year-round employment
On-the-job training so you’re fully equipped to service customers.
Lots of time outdoors!
Great work culture that rewards hard work through an incentive structure
Additional job perks such as team meals and celebrations for special occasions